Cookie Policy
1. What is a cookie?
A cookie is a small text file that is stored on the user’s device (computer, tablet, or smartphone) while browsing a website. Cookies and other tracking tools allow, among other things, the proper functioning of the website, remembering user preferences, measuring traffic, and, in some cases, providing personalised content and advertising.
The general European data protection framework is set out in Regulation (EU) 2016/679 (GDPR), while in Spain the rules applicable to cookies are complemented by national regulations and the criteria of the Spanish Data Protection Agency (AEPD).
2. Why do we use cookies?
The DermMatch Europe website uses cookies and other tracking tools for different purposes:
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to ensure the technical functioning of the website;
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to remember the user’s browsing preferences;
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to protect the website and prevent fraud;
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to measure traffic and improve website performance;
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to personalise, where applicable, content or marketing communications;
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to facilitate certain functions related to the cart, order process, and customer area.
3. Categories of cookies used
a) Strictly necessary cookies
These cookies are essential for the proper functioning of the website and for providing the services requested by the user, for example:
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browsing the website;
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access to restricted areas;
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storage of the shopping cart;
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management of the user session;
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website security.
Strictly necessary cookies do not require the user’s prior consent, without prejudice to the obligation to provide adequate information about their use.
b) Analytics or measurement cookies
These cookies allow us to understand how visitors use the website, compile access statistics, identify the most visited pages, and improve the user experience.
Depending on their characteristics and configuration, some analytical tools may be considered equivalent to technical cookies; in other cases, their use will require the user’s consent. The criteria of the AEPD distinguish between tools exempt from consent and tools that do require consent, depending on their specific use.
c) Personalisation cookies
These cookies allow the display of the website to be adapted to the user’s preferences, such as language, geographical area, or other interface settings.
Depending on their nature and purpose, they may be considered necessary or subject to the user’s consent.
d) Advertising and profiling cookies
These cookies may be used to display promotional content in line with the user’s interests, measure the effectiveness of campaigns, or limit the number of times a particular advertisement is shown.
These cookies require the user’s prior consent. The applicable regulations require valid prior consent for non-essential profiling or advertising cookies.
e) Social media or third-party service cookies
The website may integrate features provided by third parties, such as sharing buttons, embedded videos, or external tools. These services may install their own cookies or other trackers, under their own responsibility, when the user interacts with them or when the user has given consent, where necessary.
4. Consent
On the first visit to the website, a banner or cookie management platform informs the user about the use of cookies and allows the user to:
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accept cookies;
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reject non-essential cookies;
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configure preferences by purpose.
In accordance with the applicable regulations and criteria in Spain, consent must be freely given, specific, informed, and unambiguous. Continuing to browse the website does not constitute a valid form of consent for non-essential cookies.
5. Retention period
Cookies are stored for a limited period of time that is proportionate to the purpose for which they are used.
When we use measurement tools that comply with the applicable regulations, the duration and retention periods must respect the principles of minimisation and proportionality. The specific retention periods may be indicated in the cookie management tool available on the website.
6. Managing preferences
The user may modify or withdraw consent at any time using the cookie management tool available on the website.
In addition, the user may configure their browser to:
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receive a notification when cookies are installed;
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accept or reject certain cookies;
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delete cookies already stored.
However, browser settings may affect the proper functioning of some website features.
7. Third-party cookies
Some cookies may be installed by external partners or technical providers, for example for:
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traffic analysis;
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secure payments;
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embedded videos;
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advertising services;
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social features.
In these cases, third parties act in accordance with their own privacy and cookie policies. For this reason, we recommend that users consult the corresponding policies for more information.
8. Personal data
When cookies collect personal data or make it possible to associate information with an identified or identifiable person, such processing is also subject to the applicable personal data protection regulations, in particular the GDPR.
For more information on how we process personal data, please consult our Privacy Policy.
9. Updates to this Cookie Policy
We may modify this Cookie Policy at any time in order to adapt it to legal, technical, or service-related changes affecting the website.
The most up-to-date version will always be the one published on this page.
10. Contact
For any questions related to the use of cookies and other tracking tools, you may contact us at the following address: